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MacBook Pro 13-inch

13-inch MacBook Pro (non Affect Bar) Solid-State Drive Service Program

Apple has determined that a limited number of 128GB and 256GB solid-land drives (SSD) used in 13-inch MacBook Pro (non Bear on Bar) units take an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold betwixt June 2017 and June 2018.

An Apple tree Authorized Service Provider (AASP) will service affected drives, complimentary of charge. Apple recommends having your drive serviced as soon as possible.

Apple volition too send an electronic mail to customers, who registered their device with Apple tree, to permit them know about this program.

Eligibility

Starting time check to see which xiii-inch MacBook Pro you accept. Choose Well-nigh This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is "MacBook Pro (thirteen-inch, 2017, Two Thunderbolt 3 ports)." If you have that model, enter your calculator'southward serial number beneath to see if it is eligible for this programme.

Valid Input Invalid Input

The series number you entered may be eligible for this programme. Delight choose ane of the service options below.

The series number you entered is non eligible under this program because either:
- It's not in the affected serial number range.
- Our records bear witness that your drive has already been serviced.
- Our records prove your device is no longer eligible for a costless service nether this program. If you have questions, delight contact Apple tree.

We're lamentable, at that place was a problem processing your asking. Please try again in a few minutes.

Delight enter your serial number.

This is not a valid Apple Product serial number. Please re-enter the number one more time. If yous withal have bug, contact us.

We're sorry, there was a problem processing your request. Please try again in a few minutes.

Finding your serial number is piece of cake. See how.

This program does not touch on 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models.

Service Procedure

Find an Apple Authorized Service Provider to have your bulldoze serviced. Your 13-inch MacBook Pro volition be examined prior to service to verify that it is eligible for this program and in working order.

Prior to service, it'south important to practice a full support of your data because your drive will exist erased as role of the service process.

  • A technician volition run a utility to update your bulldoze firmware which will take approximately 1 hr or less.
  • Your 13-inch MacBook Pro will be returned to you with macOS re-installed.
  • Later on service, you lot volition need to restore your data from a backup.

Since your computer will not exist able to access the internet until after you do a restore, nosotros recommend that you accept another device, such as your iPhone, to view the Apple support commodity nearly restoring your data from backup.

Note: Any files that were already corrupted prior to service, cannot be restored.

If your 13-inch MacBook Pro has any damage which impairs our ability to service the drive, that effect will need to be resolved prior to service. In some cases, there may be a cost associated with the repair.

Boosted Information

This worldwide Apple programme doesn't extend the standard warranty coverage of the 13-inch MacBook Pro.

If you believe your 13-inch MacBook Pro was affected by this event, and you paid for service, you can contact Apple nearly a refund.

The programme covers affected MacBook Pro models for three years later on the first retail sale of the unit of measurement.

Information equally of 2018-11-9